1. Collection of Personal Information
Ashita no Gohan (hereinafter referred to as “the Service”) may collect customers’ names, phone numbers, email addresses, delivery addresses, order details, and other information necessary to provide our services when customers place orders or make inquiries.
2. Purpose of Use of Personal Information
We use the personal information we collect for the following purposes:
- Receiving and managing orders
- Confirming payments
- Preparing products, arranging deliveries, and handling pickups
- Contacting customers regarding orders and deliveries
- Responding to customer inquiries
- Providing information about new products and order availability, based on customers’ consent
- Improving our services and managing our operations
3. Use of Third-Party Services
We use third-party services for order processing, payments, and customer communications.
The main services we use are:
- Jotform: Online order forms
- Xendit: Online payment processing
- WhatsApp / LINE / Email: Customer communications
When using these services, information necessary to provide the Service may be transmitted to and processed by the respective service providers.
For information about how personal data is handled by these providers, please refer to their respective privacy policies.
4. Management and Disclosure of Personal Information
We take appropriate measures to protect customers’ personal information and strive to prevent unauthorized access, loss, or data breaches.
We do not disclose personal information to third parties except when required by law, when customers have given their consent, or when necessary to process orders, payments, deliveries, or other services.
5. Retention and Deletion of Personal Information
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws and regulations.
When personal information is no longer required, we will delete or anonymize it using appropriate methods.
6. Customer Rights
Customers may request access to, correction of, or deletion of their personal information, or withdrawal of consent to its use, in accordance with applicable laws and regulations.
If you wish to exercise any of these rights, please contact us through the contact information provided below.
7. Use of Cookies
Our website may use cookies and similar technologies to ensure proper website functionality and improve user convenience.
You may be able to manage the use of cookies through your browser settings.
8. Changes to This Privacy Policy
We may update this Privacy Policy in response to changes in applicable laws and regulations or changes to our services.
Any updated version of this Privacy Policy will be published on our website.
9. Service Operator and Contact Information
Service Name: Ashita no Gohan (あしたのごはん)
Operated by: PT. Playable Works Indonesia
Location: Jakarta Selatan, Indonesia
Contact: WhatsApp 0811-1663-6731
Last Updated: October 24, 2026